Frank Heimbecher, Ingo Kaundinya

• A very high service availability is important for the operator and for the user of road tunnels, too. The service availability of a structure is directly related to its quality. The earlier quality assurance measures are being considered during the life cycle, the better a structure of high quality can be guaranteed. Problems which occur during the operation period of a structure often result from design errors or from inadequate realisation during the construction phase. They may also occur as a result of wrongly planned maintenance and refurbishment works. Thus, the transfer of specific data, information and experiences through the whole life cycle is very important. In this context methods of facility management can provide efficient assistance when they have already been used throughout all three classic phases of a structure's life cycle - planning, construction and operation. Finally the tunnel drainage system of German road tunnels is considered as an example as practical application possibility.